Knowledge Management Platform
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General steps on how CALL would be able to use InfoLink

Advantages
1 CALL personnel add a new topic to InfoLink, and cross-list it in multiple taxonomies so that it can be referenced several different ways. InfoLink includes well-understood topics as well as topics that require additional detailed information. Prevent unnecessary information-gathering effort and duplications
2 CALL observers have access to a store of information to reference while gathering information on other topics. They can download the content they are working with so that it can be manipulated offline in their own portable self-contained XML framework. Self contained system to ensure portability
3 CALL observers enter information into the system in the form of notes, documents, video, audio, or any other electronic format. This data is either immediately uploaded or saved until they are able to check-in. InfoLink then parses and integrates the information back into the system. Able to store Tacit / implicit information along with explicit information
4 Analysts use the information to create products such as manuals, training material, as well as up-to-date mission critical information. InfoLink provides tools to allow the analysts to collaborate on the information in the system, and also allows them to group topics together to generate independent XML-based documents. Easily create multiple products from existing individual XML topics
5 InfoLink then provides tools to update existing products so that they are constantly growing and being refined. Highly scalable
   

 

 
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